Be kindly advised that secondary accounts can only be added via Portal.
1. Once you sign in, click on the “Settings” button on the Main Dashboard page and choose the “Accounts & Devices” section. Click on the “Add Account” and enter the email address you wish to be added
2. By clicking on the “Add account” button the pop-up window will appear, and you will be prompted to enter the preferred email address
3. Click on the “Add” button and you will receive an email to the same address you previously entered to confirm your account
4. Please check your mailbox and follow the steps indicated in the email. Once you confirm it, your secondary account will be automatically added. The received email should look like this:
Note: In case you haven’t received an email, make sure to check your junk/spam folder
5. Once you go back to the Portal you will see your accounts listed
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If you are not able to solve the issue or you need assistance from our representatives, you can chat with us or email us at firstname.lastname@example.org