Here are some of the ways you can add your secondary account:

Via Portal:

1. Once you sign in, click on the “Settings” button on the Main Dashboard page and choose the “Accounts & Devices” section. Click on the “Add Account” and enter the email address you wish to be added

2. By clicking on the “Add account” button the pop-up window will appear, and you will be prompted to enter the preferred email address

3. Click on the “Add” button and you will receive an email to the same address you previously entered to confirm your account

4. Please check your mailbox and follow the steps indicated in the email. Once you confirm it, your secondary account will be automatically added. The received email should look like this:

Note: In case you haven’t received an email, make sure to check your junk/spam folder

5. Once you go back to the Portal you will see your accounts listed

Via Mobile device:

1. Once you log in to your account through the Sealit mobile App, click on the three lines in the top left corner and choose the “Add account” option

2. There will be two ways listed for adding the secondary account: by scanning the QR code and by adding an email

3. If you choose the “Add by email” option, you should enter the email address and click on the Add account button. For the new account to be fully set, you should check your mailbox, while on your Sealit App the hourglass will appear next to the new email address

Note: If you see the hourglass, it means that your account is not added yet, once you confirm your email the hourglass should disappear. If you are still seeing the hourglass after confirming your email address, please contact us via Chat or emails us at: support@sealit.id

4. By successfully confirming the email from your mailbox your second account will be all set and the hourglass will disappear, indicating that your email has been confirmed

Thank you for using Sealit!

Protecting your hard work

If you are not able to solve the issue or you need assistance from our representatives, you can chat with us or email us at support@sealit.id




Did this answer your question?